Professional Diploma in Customer Relationship Management CRM
Professional Diploma in Customer Relationship Management CRM by MTF Institute
4.25 (509 reviews)
17,924
students
1 hour
content
Sep 2024
last update
$27.99
regular price
What you will learn
Business Principles of Customer Relationship Management
Multichannel Sales, Service, Marketing and Business Management
Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
Sales Management
Service and claims Management
Cross-sale and up-sale
Digital Channels building
Examples from Consumer Lending, Mortgage and other produc-lines of Retail Business
Screenshots
5817384
udemy ID
2/12/2024
course created date
2/13/2024
course indexed date
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