Redesign and manage call center
Meet new customer expectations? We need to change from product centric to customer centric operations
3.82 (14 reviews)
29
students
1 hour
content
Jan 2025
last update
$44.99
regular price
What you will learn
Redesign call center according changing customer expectations, manage call center (contact center)
Increase customer satisfaction, and decrease cost of operation by call centers
How to increase first call resolution, and average handling time.
How to increase call center effieceny
Screenshots
Related Topics
4126512
udemy ID
6/16/2021
course created date
7/13/2021
course indexed date
Bot
course submited by