Salesforce Service Cloud Consultant Certification
Get Salesforce Service Cloud Certified. Covers entire exam guide for Salesforce Service cloud certification exam & more.
4.58 (662 reviews)
5,207
students
5.5 hours
content
Nov 2023
last update
$74.99
regular price
What you will learn
Service Cloud Consultant Best Practices
Support process in Salesforce
Case Management in Salesforce Service Cloud
Case Escalation Rules
Service Cloud Implementation Strategies
Service Cloud Case Queues
Salesforce Case Assignment Rules
Salesforce Assets
Salesforce Entitlements Object
Milestones & Entitlement Process in Salesforce
Salesforce Experience Cloud/ Communities
Service Console
Salesforce Knowledge Management
Salesforce Macros
Salesforce Email to case
Salesforce Web to case
Setup Web chats in Service cloud
Service Cloud Analytics
4114038
udemy ID
6/10/2021
course created date
8/18/2021
course indexed date
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