Practical IT Service Management Foundations
Discover the proven best practice approach behind 50+ successful IT Service Management implementations worldwide.
4.34 (49 reviews)
245
students
3 hours
content
Mar 2025
last update
$59.99
regular price
What you will learn
Master the Service Support process set and gain practical insights into how to optimize IT service delivery and support within your organization.
Develop a thorough understanding of the background and context of Service Management processes, including their purpose, benefits, and key principles.
Learn how to effectively implement Service Management by applying a comprehensive approach that integrates all relevant processes and puts them into action.
Develop the skills and knowledge to implement and continuously improve Service Management processes in a sustainable manner.
Gain a comprehensive understanding of Service Delivery processes and learn how to apply proven Service Management strategies that actually work in practice.
Develop a practical and actionable approach to Service Management that you can apply directly in your organization to drive service quality.
Gain practical, hands-on experience with relevant tools and approaches for Service Delivery and Service Support processes, and learn how to apply them.
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527004
udemy ID
6/12/2015
course created date
7/16/2022
course indexed date
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