All You Need to Know About ServiceNow Administration
A Course For Beginners on ServiceNow. Helps in administering ServiceNow and for CSA exam on ServiceNow
4.62 (2490 reviews)
10,412
students
13 hours
content
Oct 2024
last update
$84.99
regular price
What you will learn
Get knowledge on configuring processes
Have Knowledge on ServiceNow platform to complete the ServiceNow System Administrator Certification Exam
Comprehend the Admin activities in ServiceNow
Understand Basic ITSM Processes
Understand the Basic User Interface and Navigation in ServiceNow
Create Tables, Fields, Form Layouts, Views
Create and Administer Users, Groups and Roles
Understand Different Types of Dictionaries/Fields
Import Data into ServiceNow Tables
Configure Application Menus and Modules
Understand Basic Configurations - UI Policies, Client Scripts, UI Actions, Business Rules, ACLs and SLAs
Build Service Catalogs, Record Producers, Order Guides and Workflows
Create Reports and Dashboards
Knowledge Management
Trigger Email Notifications and Events
Migrate Customizations from one instance to Other through Update Sets
Screenshots
Related Topics
1395094
udemy ID
10/15/2017
course created date
10/20/2020
course indexed date
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