Smart Tips: Customer Service
A collection of 31 micro-lessons to improve your skills for outstanding customer experiences
4.57 (1428 reviews)
3,178
students
2 hours
content
Aug 2023
last update
$19.99
regular price
What you will learn
Discover effective ways to communicate with customers, building trust and rapport.
Handle difficult situations with customers by learning problem-solving skills and maintaining professionalism and empathy.
Master the art of resolving customer complaints to ensure satisfaction and retention.
Develop a customer-focused mindset, prioritizing proactive problem-solving and personalized service.
Maintain a positive attitude and professionalism in customer service, even in challenging situations.
Practice and apply customer service skills through role-playing and real-life case studies.
5440232
udemy ID
7/12/2023
course created date
8/25/2023
course indexed date
Bot
course submited by