Successful ITSM Incident and Major incident management ITIL
Set up and optimize IT service management incident &major incident management services - set up to improvement
4.34 (65 reviews)

1,309
students
3.5 hours
content
Mar 2024
last update
$19.99
regular price
What you will learn
Learn how to set up service ready for incident management
Know the core processes to ensure you deliver excellent service
Know what to do for escalating
How to manage an incident management team
Screenshots




5681384
udemy ID
11/27/2023
course created date
12/5/2023
course indexed date
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