The ISO 10000 series. Customer satisfaction manager
Improve customer satisfaction with ISO standards
4.50 (133 reviews)
431
students
1.5 hours
content
Dec 2022
last update
$59.99
regular price
What you will learn
What is customer satisfaction
How to handle customer complaints
What is the dispute resolution process
Qualitative and quantitative customer surveys
Direct and indirect analysis of customer satisfaction data
Attitudinal vs. behavioral customer loyalty
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3561571
udemy ID
10/11/2020
course created date
10/19/2020
course indexed date
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