Using Emotional Intelligence and Managing Aggressive People
Apply Emotional Intelligence Skills and Manage Aggressor on the Job
4.30 (168 reviews)
8,770
students
3 hours
content
Mar 2025
last update
$49.99
regular price
What you will learn
understand the impact of workplace emotions, know how to communicate with empathy
apply emotional intelligence in a confrontation, and help others develop self-awareness and empathy
work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads
work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers
Screenshots
600608
udemy ID
9/2/2015
course created date
11/22/2019
course indexed date
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