Training for Zendesk Administrators

Learn how to set up and configure Zendesk Support Professional Edition
4.52 (563 reviews)
Udemy
platform
English
language
Other
category
instructor
Training for Zendesk Administrators
2,047
students
3.5 hours
content
Sep 2022
last update
$69.99
regular price

What you will learn

How to set up and configure Zendesk Professional

What are business rules and how to configure them

Basics of reporting

Setting up Email, Web Widget, Facebook & Twitter

Routing of tickets to agents

Design and creation of workflows

Screenshots

Training for Zendesk Administrators - Screenshot_01Training for Zendesk Administrators - Screenshot_02Training for Zendesk Administrators - Screenshot_03Training for Zendesk Administrators - Screenshot_04
3148304
udemy ID
5/20/2020
course created date
7/3/2020
course indexed date
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course submited by