Customer Success Management

Learn Customer Success Management skills from top instructors
Instructor Viktoriya Kurganska
Viktoriya Kurgansk
9 courses
en_US
Conflict Management and De-Escalation in Customer Service

Conflict Management and De-Escalation in Customer Service

4.8K
students
3 hours
content
Oct 2024
updated
$69.99
Instructor Santosh Vadivelu
Santosh Vadivelu
2 courses
en_GB
Customer Success 201

Customer Success 201

29
students
1.5 hours
content
Aug 2020
updated
$29.99
Instructor Santosh Vadivelu
Santosh Vadivelu
2 courses
en_GB
Customer Success 101

Customer Success 101

116
students
1 hour
content
May 2020
updated
$27.99
Instructor Crafted Marketer
Crafted Marketer
3 courses
en_US
Fundamentals of Customer Journey Mapping

Fundamentals of Customer Journey Mapping

907
students
1 hour
content
Nov 2023
updated
$29.99
Instructor Ivan Chagas
Ivan Chagas
27 courses
pt_BR
Customer Education ou Educação do Cliente: primeiros passos

Customer Education ou Educação do Cliente: primeiros passos

44
students
2.5 hours
content
Sep 2022
updated
$19.99
Instructor Cody Lee
Cody Lee
4 courses
en_US
Key Account Management - Start a Promising Career!

Key Account Management - Start a Promising Career!

1.6K
students
2 hours
content
Jan 2022
updated
$49.99
Instructor Gaurav Chawla
Gaurav Chawla
1 course
en_US
Customer Success: A good career for you? Interview + Salary

Customer Success: A good career for you? Interview + Salary

6.4K
students
30 mins
content
Aug 2021
updated
$29.99
Instructor Glen Brynteson
Glen Brynteson
12 courses
en_US
Onboarding New Customers

Onboarding New Customers

76
students
37 mins
content
Jul 2021
updated
$44.99
Instructor Glen Brynteson
Glen Brynteson
12 courses
en_US
Handling Difficult Customers

Handling Difficult Customers

62
students
35 mins
content
Jul 2021
updated
$49.99
Instructor Glen Brynteson
Glen Brynteson
12 courses
en_US
Implementing a Customer Experience (CX) Program

Implementing a Customer Experience (CX) Program

24
students
37 mins
content
Jul 2021
updated
$39.99
Instructor Glen Brynteson
Glen Brynteson
12 courses
en_US
Mapping the Journey of Your Customers

Mapping the Journey of Your Customers

80
students
38 mins
content
Jul 2021
updated
$49.99
Instructor Glen Brynteson
Glen Brynteson
12 courses
en_US
Creating and Leveraging Customer Surveys

Creating and Leveraging Customer Surveys

840
students
35 mins
content
Jul 2021
updated
FREE
Instructor Vasco Patrício
Vasco Patrício
93 courses
en_US
Conflict Resolution in Investor Relations

Conflict Resolution in Investor Relations

5.1K
students
2 hours
content
Feb 2023
updated
$39.99
Instructor Ivan Chagas
Ivan Chagas
27 courses
es_LA
Curso de Excelencia en la Atención al Cliente

Curso de Excelencia en la Atención al Cliente

337
students
3.5 hours
content
May 2021
updated
$19.99
Instructor Miguel Antonio la Rosa Cedeño
Miguel Antonio la
3 courses
es_VE
Marketing del Cliente

Marketing del Cliente

1.3K
students
44 mins
content
Feb 2021
updated
FREE
Instructor Vasco Patrício
Vasco Patrício
93 courses
en_US
Conflict Resolution and De-Escalation for Upset Customers

Conflict Resolution and De-Escalation for Upset Customers

28.2K
students
3.5 hours
content
May 2024
updated
$54.99
Instructor Weelearn : Regardez - Apprenez
Weelearn : Regarde
103 courses
fr_FR
Maîtriser la relation téléphonique - Emmanuel PORTANE

Maîtriser la relation téléphonique - Emmanuel PORTANE

104
students
3 hours
content
Feb 2021
updated
$29.99
Instructor Dr. Andi Chaidir, S.Si, MBA, Ph.D.
Dr. Andi Chaidir,
13 courses
id_ID
Certificate in Customer Service Excellence (CSE) Level 3

Certificate in Customer Service Excellence (CSE) Level 3

34
students
1 hour
content
Sep 2021
updated
$19.99
Instructor Dr. Andi Chaidir, S.Si, MBA, Ph.D.
Dr. Andi Chaidir,
13 courses
id_ID
Customer Service Excellence (CSE) Level 2 : Needs & Wants

Customer Service Excellence (CSE) Level 2 : Needs & Wants

38
students
44 mins
content
Jan 2021
updated
$19.99
Instructor Dr. Andi Chaidir, S.Si, MBA, Ph.D.
Dr. Andi Chaidir,
13 courses
id_ID
Customer Service Excellence (CSE) Level 1 - Certificate

Customer Service Excellence (CSE) Level 1 - Certificate

1.1K
students
37 mins
content
Sep 2021
updated
FREE